Contact Us

Before contacting us please read our FAQ's to see if the can answer your question:

1.  How do I place an order?
Is's easy to place an order with us. Simply fill out the order form on the front page of our web site and make payment. Your order will then be displayed on the screen.

2. How do I enter my unlock code?
Each model of handset varies. Don't worry we will include full entry instructions with your code when it is displayed on the screen

3.  Why choose Code-Unlock-Shop?
Our dedicated team has helped consumers unlock thousands of handsets over the years. Collectively our team has unlocked over 50,000 in the UK. Our service and support is what makes us stand out from the crowd

4. How will I receive my unlock code?
In the majority of cases the unlock code will be shown on your screen after you order. In other cases such as Motorola codes these must be manually calculated and will be emailed to you within 24 hours usually a lot less. We will let you know the estimated time for your particular order as soon as the order has been processed. We never send codes out by post.

5. I haven't received my unlock information what do I do?
First off don't panic simply login using your 8 digit order number which was shown on screen after you ordered. Login and enter your order code here


If you have a question that our faq's have not answered simply contact us using the form below:

I am contacting you regarding
A query regarding my order

Sales enquiry not relating to an order

Email address
Email Address used for order
Order ID

Imei Number

(press *#06# to get your 15 digit imei)



Unlocking mobile phones is what we do! Our team has unlocked over 250,000 mobile phones in the UK alone!

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